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Where does FORGE HEADWEAR ship?
We ship to the continental US, outside of the U.S. utilize International Checkout to ship to many additional countries. **Please note we do not ship to PO BOXES, APO, and FPO.**
What are the shipping services?
We ship via ground, 2nd day, or overnight. All packages are sent via USPS. Any expedited order placed after 1pm EST will ship the following business day. If an order ships on Friday with overnight shipping, it will be delivered on Monday. Saturday does not count as a business day. Free ground shipping on orders of $50 or more.
How long does delivery take?
Your order ships within 1 to 2 business days from the time the order is placed. Orders ship Monday through Friday only. Please allow 3-7 business days for ground delivery within the US. Orders outside the US can take 2-4 weeks.
What are the shipping and handling costs?
Free shipping on orders of $50 or more. The shipping cost will vary for any order placed outside the US.
How can I track my order?
As soon as your order ships, you will receive an email confirmation with tracking information. You can then track the package but it may take up to 24 hours for tracking information to update. You can also go under “my account” and click on order history.
What is your return policy?
Items must be returned within 14 days from the day you receive your order. Merchandise must be unworn, and free of any defects.
How do I return an item(s) from my order?
Please contact us to request a return label. Fill out the return form and pack your item(s). Affix the label to the outside of the box. Drop off at a USPS location. Take note of the tracking number on the label and keep this for your records. Items purchased after 14 days cannot be returned for any reason. Final sale products are not accepted.
When can I expect to receive my refund?
Once your return is received, please allow up to 7 business days for the return to be processed and the refund to apply to your credit card. You will not be refunded for the shipping cost at the initial part of purchase.
Which countries do you ship to?
International shipping is currently available WORLDWIDE. We will ship to all destinations around the world including APO / FPO addresses.